WHY USE SHENTEL BUSINESS
Do business faster with Shentel Business Managed Services
State-of-the-art technology
Cutting-edge technology and the most reliable infrastructure in the region.
Internet connections you can trust
Count on consistent Internet connectivity for you, your business, and your customers.
Enterprise Services that grow with your business
Take advantage of flexible Internet solutions that won’t slow you down.
Managed Switch
This reliable solution from Shentel Business provides mission-critical features such as zero-touch deployment, network diagnostic tools, and application and client visibility — all while lowering the total cost of ownership and saving network administrators' time.
Simple and Efficient
Experience the perfect blend of security, scalability, and high-performance reliability, all within an intuitive interface that eliminates the need for extra training.
Advanced Remote Troubleshooting
Managed Switch equips you with a suite of robust tools to diagnose and resolve network issues remotely, significantly reducing response times. These tools include features such as packet analysis, network pinging, bandwidth testing, traceroutes, cable diagnostics, port cycling, MTR tracking, and more.
Comprehensive Client and Layer 7 (Application) Insights
Gain deep visibility into client activity and application usage at the Layer 7 level—without incurring extra costs. Monitor and manage how devices interact with your network resources to optimize performance.
Dynamic Topology View (L2 and L3)
Leverage a dynamic, self-updating network topology map that automatically reflects changes as you add or remove devices. This ensures an always-current view of your Layer 2 and Layer 3 network health and structure.
Effortless Switch Cloning
Easily replicate port-level configurations between switches using the intuitive "Switch Cloning" feature, accessible in just three clicks through the dashboard.
Streamlined Virtual Stacking
Simplify the management of large-scale deployments with our virtual stacking technology, allowing you to oversee and configure thousands of ports simultaneously via the dashboard. This feature is fully supported across all MS models.
Intuitive Features and Settings
Fast Deployment, Easy Management, and Swift Troubleshooting
Set up, manage, and resolve issues with your network in just minutes. With zero-touch provisioning, our switches are fully configurable through a simple web browser interface. Innovative tools like real-time network topology mapping and remote packet analysis streamline troubleshooting, even in remote locations.
Enhance Network Performance
Quickly set up multicast routing to eliminate unnecessary traffic and maximize your network’s efficiency. Say goodbye to data redundancy and enjoy seamless communication across devices.
Real-Time Network Insights
Monitor your network in real time with a comprehensive view of connected devices and their interactions. Track network-wide health at a glance, dive into client activity, and identify the most frequently used applications on your network.
Advanced Troubleshooting
Access a robust set of tools to remotely diagnose and resolve switch issues. Features include packet analysis, network ping tests, bandwidth monitoring, traceroutes, cable diagnostics, port cycling, MTR checks, and much more.
Why do I need Managed Switch services for my business?
Managed switch capabilities can help businesses harness a more robust, secure and efficient network platform for their business operations as demands and requirements grow. This kind of managed service doesn’t just shift burdens off internal teams and free up time and resources for core business goals, but it can also help improve monitoring and diagnostics, enhance security, boost reliability and redundancy and more to deliver the very best networking foundations possible.
What makes Shentel Business the best provider for me?
We’ve been in the business of networking for a long time — in fact, our parent company, Shentel, has been supporting deployments like this for more than a century. Our teams help you customize and perfect your networking solutions for your individual needs, and we back up our deployments with trusted and always-local support. In short: We know this space inside and out, our solutions are built for you and we’re always there when you need us.
What do I do when I need to change something on my network?
Shentel Business's Managed Switch solution makes businesses’ lives easier and offers more control, giving access to powerful tools that help identify and correct switch issues remotely. This includes packet capture, ping, throughput, traceroute tools and more. Plus, our platform enables businesses to view their networks in real-time, showing devices and their connections and even supporting monitoring for network-wide health.
Managed WiFi
Shentel Business’s robust and reliable Managed WiFi solution unlocks the full potential of your wireless connection by providing unparalleled performance, real-time analytics, and other business-boosting services. You can save time, expertise, resources, and personnel with this powerful wireless access point for use by both your teams and your customers.
Location Analytics
Customer engagement can be improved through real-time location statistics. These statistics can track the total number of visitors and visits to a given site, as well as repeat visit rates and median visit length.
Layer 7 Application Visibility
Enhance network and user performance with traffic analytics and granular, user-level data. Design more flexible privacy policies by using Layer 7 visibility and group policy features.
Wireless Health
Our robust heuristics engine swiftly pinpoints anomalies that negatively affect end-user experience during every phase of client connectivity—association, authentication, IP addressing, and DNS availability—to enable rapid root cause analysis and response.
Guest WiFi
Utilize the Managed WiFi dashboard to rapidly deploy guest access via Wi-Fi with a splash page, radius server, SMS, or Facebook login in a matter of seconds.
Auto-RF Optimization
Real-time and historical metrics on maximum system-wide performance to deliver the best performance in high-density or challenging environments.
Air Marshal (Wireless Intrusion Prevention)
Protect your network from vulnerabilities with 24/7 IT security. Our APs scan your environment and take preventative measures based on your defined parameters.
Intuitive, Robust Wireless Connectivity
Zero-Touch Provisioning
Simplifies deployment even before hardware arrives - the true plug-and-play deployment.
Ultimate Visibility
The dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.
Client Network Access
See what your clients are doing on your network and see what applications are used most.
Live Troubleshooting
Efficiently help eliminate downtime and keep your network up and running.
Smart Analytics
Your wireless network is analyzed to allow trends to be visualized and detect anomalies in the network. Allowing your team to quickly identify troubling patterns and correct them before they become an issue.
How does Managed WiFi improve wireless experiences?
Shentel Business's Managed WiFi service delivers a reliable and secure wireless internet experience, allowing your team to focus on your core business competencies. We provide advanced analytics, robust security measures, and comprehensive management options to enhance your WiFi capabilities without adding complexity.
What is the benefit of 'zero touch deployment'?
With zero-touch deployment, we handle the installation process from start to finish, ensuring a seamless transition with minimal disruption to your business. Our plug-and-play solution coupled with a dedicated local support team allows you to enjoy the benefits of WiFi services without any hassle.
What data analytics can I access?
Shentel Business Managed WiFi's intelligent analytics and unmatched visibility help you stay ahead of your connectivity needs. Our solution tracks data across network users, their devices, and their applications, which allows you to visualize trends, analyze data, detect network anomalies, identify patterns, and implement new policies to deliver the best user experience.
Managed Network
With Shentel Business’s Managed Network solution, both large and distributed organizations and in-office businesses can optimize and secure their mission-critical network deployments with Unified Threat Management (UTM) and Software-Defined Wide Area Networking (SD-WAN) capabilities. Leverage a suite of unified options that deliver ease, security, customization and more for your best and most protected connectivity.
SD-WAN
With SD-WAN, remote sites are connected over low-cost internet links secured by VPN. It can maximize network resiliency and bandwidth efficiency. It can also ensure optimal performance for mission critical applications and help to avoid disruptions of highly performance-sensitive traffic, such as VoIP.
AMP
Advanced Malware Protection technology is integrated into our devices to continuously ensure all files coming into the network have been classified as clean, malicious, or unknown.
Content Filtering
Content Filtering protects the network from inappropriate or harmful content while maintaining productivity and compliance with applicable business and regulatory requirements.
Comprehensive Security
Every Security Appliance supports several features, like a stateful firewall and integrated Sourcefire intrusion prevention (IPS) engine, to keep networks secure. Threat definitions and filter lists are seamlessly updated, ensuring every site has bleeding-edge protection from the latest vulnerabilities and troublesome websites.
IDS + IPS
Provides intrusion prevention to protect networks from malicious attacks. Enabling and deploying IDS/IPS only takes 2 clicks on the dashboard. The IPS Security reports provide real-time graphical reporting, allowing you to quickly analyze threats and historical trends.
Auto-VPN
Set up your VPN with just 3 clicks. The dashboard features tools which give a real-time view of VPN site performance.
Robust Feature Set, Yet Easy to Use
Customizable
Allows for simple configuration of thousands of devices from a single user friendly interface.
Robust
Remote management is intuitive through 100% cloud-managed dashboard, allowing you to save time and money. All appliances are self-provisioning and automatically pull policies and configuration settings from the cloud.
Secure
Not only does your data stay on your network, but you also have access to content filtering, IDS/IPS, AMP, and iPsec VPN connectivity. You don’t need multiple solutions, which reduces complexity.
Fault Tolerance
Redundancy is built in to the Security Appliances: from dual WAN and cellular uplinks to maintain connection to the Internet, to warm spare failover that ensures service integrity, to self-healing site-to-site VPN that keeps branches and public cloud IT services securely connected.
Why are Managed Network services good for my business?
Business operations are taking place online in highly mobile and distributed environments, but even in a singular office, employees and teams are sharing mission-critical, proprietary information across devices. Securing every point and network connection across your business footprint is vital for protecting against vulnerabilities, bad actors and other malicious events that can impact your customers’ trust, your business operations — and ultimately your bottom line.
What kinds of functions does Managed Network include?
Network protection is a multi-faceted and constantly evolving mission, so our service is flexible and comprehensive enough to match both current and future requirements. Not only does this solution help your data stay on your private network, but it also delivers access to advanced content filtering, IDS/IPS, AMP, and IPsec VPN connectivity. Plus, this is all delivered through one simple service and user interface.
Are managed network options going to help me simplify my management?
Yes! Managed services of all types are key enablers for businesses, helping them outsource expertise and retrain their focus on core competencies. After all, internet connectivity is the fourth utility — if you had problems with your water, electricity or gas, you’d call an electrician or a plumber, right? So, why would you risk trying to manage your network challenges without an expert? Our solution is built to keep you secure while reducing burden on your teams, and our 100% cloud-managed dashboard is easy and intuitive too.
4G LTE Backup
With 4G LTE Backup from Shentel Business, harness the highest levels of reliability, continuity and redundancy for critical business connectivity and reap the benefits of continuous network uptime regardless of any outages or disruptions on your primary service.
4G LTE Backup provides a fail-safe solution for uninterrupted network connectivity.
Business-critical applications rely on your network. Even a short disruption in internet service could result in lost revenue, dissatisfaction, and reduced productivity. Shentel Business’s 4G LTE wireless backup service add-on will ensure your business stays connected in the event of a power outage, construction projects, or any other unforeseen occurrence.
Shentel Business uses an affordable pre-configured business grade failover router that is ready to be dropped right into your network with no additional set-up required. The solution has always-on access to the 4G-LTE network, which will automatically switch on if the primary network fails.*
*Some customer LAN configuration may be required.
**Only available where 4G LTE service is available. Must have Shentel Business DIA/WAN service.
Get started with Shentel Business for Enterprise Managed Services
Get started with Shentel Business and unlock the full potential of our Enterprise Managed Services. Our tailored solutions are designed to optimize your business operations and elevate your performance to new heights.