Features of Shentel Business Voice and Phone Services
Hosted Voice Solutions
- Streamlined voice solutions for businesses, supporting 5 to 2,000 lines across single or multiple locations.
- Designed to boost productivity and meet unique communication needs, Shentel Business ensures reliable connectivity.
Not available in Ohio markets.
MaX UC Communicator
- The Shentel Business MaX UC Communicator supports secure calls, messages, and video from any device via mobile and desktop apps.
- Features like presence tracking, visual voicemail, and CRM integration enable remote work and boost productivity.
Not available in Ohio markets.
PRI Voice
- A scalable, cost-effective solution optimizes communication systems and ensures seamless connectivity.
- Enhances communication and productivity, giving your business a competitive edge.
SIP Trunking
- Our voice services use a reliable fiber optic network with Session Initiation Protocol (SIP) for control.
- SIP boosts functionality, call quality, security, and simplifies network management.
WebFax
- Shentel Business WebFax provides carrier-grade IP-based faxing with robust features and built-in security.
- Designed for high reliability, it supports success across various business applications.
Contact Center
- Hosted Voice is perfect for call centers with high inbound volumes, offering agents the flexibility to work remotely.
- Managers benefit from detailed call metrics and performance monitoring tools for better oversight.
Automatic Call Distribution
- Hosted Voice features an Automatic Call Distribution (ACD) system to route calls efficiently, improving service and reducing wait times.
- ACD offers customizable queues, real-time tracking, hold music or messages, and performance reports.
Not available in Ohio markets.
WHY USE SHENTEL Business FOR VOICE SERVICES
What Makes Shentel's Business Phone System Better Than Others?
Advanced Technology
Discover the power of advanced technology with Shentel's Business Phone System, offering innovative features that set it apart from the competition.
Customer Support
Enjoy unparalleled customer support with Shentel Business, ensuring a smooth experience and fast assistance whenever you need it.
Reliable Network
Count on Shentel's Business Phone System for a strong and reliable network, delivering unmatched connectivity and stability to ensure seamless business communication.
Get started with Shentel Business Phone and Internet
Shentel’s business internet and phone service equip you with everything you need to stay connected to your customers and succeed in a fast-paced environment. Whether you’re looking for top-notch business phone services or best-in-class business internet services, we’ve got everything you’re looking for.